Meta AI, the advanced artificial intelligence technology developed by Meta, is making its way into WhatsApp, one of the most popular messaging platforms worldwide. This integration promises to revolutionize the way we communicate, making interactions more seamless, efficient, and engaging.
How Meta AI Works in WhatsApp
Meta AI in WhatsApp works by allowing users to ask questions directly from the app’s search bar, without the need for opening a new chat window. This feature is currently being developed and will be available in the Android beta version 2.24.7.14. By typing a question into the search bar, users can access Meta AI’s capabilities, such as searching the web, creating stickers based on prompts, and responding to queries.
Creating AI WhatsApp Chatbots
In addition to the integration of Meta AI into WhatsApp, businesses can create AI-powered chatbots for the platform. These chatbots can automatically reply to customer questions, send order and shipping updates, and broadcast promotional messages. By training the chatbot on a website or knowledge base, it can automatically answer any questions about the business within minutes.
Examples of Powerful WhatsApp Bots
Several businesses have already implemented WhatsApp chatbots to improve their customer service and communication. Larsen & Toubro, a construction company with 3,30,000 employees, deployed a WhatsApp chatbot to engage their workforce, answer queries, and receive progress updates. Poppy’s, a retailer and eCommerce store, uses a WhatsApp chatbot to handle lead generation and customer support, ensuring that customers get their questions answered instantly.
Meta AI’s New Features
Meta AI is continuously evolving, with new features being introduced regularly. For instance, Meta’s AI Assistant is now available in beta on WhatsApp, Messenger, and Instagram, and it will soon be available on Ray-Ban Meta smart glasses and the Quest 3 VR headset. This AI Assistant can provide real-time information, generate photorealistic images from text prompts, and search the internet across Microsoft’s Bing to provide real-time web results.
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Conclusion
The integration of Meta AI into WhatsApp and the development of AI-powered chatbots for the platform represent a significant step forward in the world of communication. By harnessing the power of artificial intelligence, businesses and individuals can streamline their interactions, save time, and improve overall efficiency. As Meta AI continues to evolve, we can expect even more innovative features and capabilities to be added to WhatsApp, further enhancing our communication experience.